1. Introduction

Welcome to Heaven Gravel Holidays. These Terms and Conditions govern your use of our website and services. By accessing and using this website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

2. Use of the Website

You agree to use this website only for lawful purposes and in accordance with our terms. You must not use the website in any way that may damage, disable, or impair the website, or interfere with any other party’s use of the website.

3. Services Provided

Heaven Gravel Holidays offers vacation planning and booking services. We aim to provide accurate information regarding destinations, accommodations, tours, and other travel-related services. However, we do not guarantee the accuracy, completeness, or reliability of any information on the website.

4. Booking and Payment

When booking a holiday or service through our website, you agree to provide accurate information and make the necessary payment through the designated payment methods. Prices for services are listed on the website and may vary based on availability and demand.

5. Cancellations and Refunds

Cancellations and refund requests are subject to our cancellation policy. Depending on the service or holiday package you book, cancellation fees may apply. Please refer to our cancellation policy for more details.

6. Intellectual Property Rights

The content on this website, including text, images, logos, and trademarks, is owned by or licensed to Heaven Gravel Holidays and is protected by copyright laws. You may not use, copy, or reproduce any content from this website without our permission.

7. Limitation of Liability

Heaven Gravel Holidays is not liable for any loss or damage arising from the use of this website or the services provided, including but not limited to indirect, incidental, or consequential losses.

8. Privacy Policy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Your continued use of the website following any changes constitutes your acceptance of the new terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Privacy Policy

1. Introduction

Heaven Gravel Holidays is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a booking with us.

By using our website, you consent to the practices described in this policy. If you do not agree with any part of this policy, please refrain from using our website.

2. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and other contact details.
• Booking Information: Travel preferences, accommodation details, and payment information for booking purposes.
• Technical Data: IP address, browser type, operating system, and other website usage data collected automatically.

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services.
• Process your bookings and payments.
• Communicate with you about your bookings or other inquiries.
• Send promotional emails, newsletters, or marketing communications if you have opted-in to receive them.
• Comply with legal obligations and protect the safety and security of our website and users.

4. Data Protection and Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the security of your personal data.

5. Sharing of Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or booking systems. These third parties are obligated to maintain the confidentiality of your information.

6. Cookies

Our website uses cookies to improve user experience, analyze site usage, and personalize content. By continuing to use our site, you consent to the use of cookies. For more details, please refer to our Cookie Policy.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict the processing of your personal data.
• Withdraw your consent to receive marketing communications at any time.

To exercise your rights, please contact us at heavengravels@gmail.com.

8. Retention of Data

We retain your personal information for as long as necessary to provide our services and comply with legal requirements. Once it is no longer necessary, we will securely delete or anonymize your data.

9. Modifications to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will post the updated policy on this page with an updated date. Please review this page periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at:

• Email: heavengravels@gmail.com
• Phone: 9596296264

Customization Notes:

1. Contact Information: Your provided email and contact number are now included in both documents.
2. Legal Jurisdiction: The governing law has been set to India based on your business location. If you're based elsewhere, you may want to adjust this.
3. Cookie Policy: If you implement cookies on your site, be sure to have a Cookie Policy page, and link it accordingly (this is noted as Cookie Policy in the documents).