Terms of Service for Heaven Gravel Holidays

Last Updated: January 2023

These Terms of Service (“Terms”) govern the use of the website Heaven Gravel Holidays (“we,” “us,” or “our”) and any services or products provided through it. By accessing or using our website or services, you (“you,” “user,” or “customer”) agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must refrain from using the website or services.

2. Services Provided

Heaven Gravel Holidays offers a range of travel services, including but not limited to:

• Holiday package bookings
• Travel planning services
• Accommodation arrangements
• Tour and activity bookings

Our services are subject to availability and pricing. While we strive to provide accurate information regarding destinations, accommodations, tours, and other services, we cannot guarantee that all information on the website is complete, accurate, or up to date.

3. User Responsibilities

By using our website, you agree to:

• Provide accurate and up-to-date information when booking travel services or using the website.
• Ensure that your use of our services complies with all applicable local, state, and international laws and regulations.
• Not use our website or services for any unlawful or prohibited activities, including fraud, data mining, and violating the intellectual property rights of others.
• Not interfere with or disrupt the website, servers, or networks connected to the website.

4. Booking and Payment Terms

When you make a booking through Heaven Gravel Holidays, you agree to the following:

• Booking Confirmation: Your booking will be confirmed once you have completed the payment process.
• Payment: Payments for bookings are due immediately upon booking unless otherwise specified. We accept payments via [list accepted payment methods, e.g., credit card, PayPal, bank transfer].
• Prices: Prices for services are displayed on the website and are subject to change. The price shown at the time of booking is the final price, which includes taxes and fees, unless otherwise noted.

5. Cancellations and Refunds

Cancellations and refunds are subject to the policies of Heaven Gravel Holidays and the specific suppliers or service providers for your booking. You must refer to the cancellation policy provided at the time of booking.

• Cancellations: If you need to cancel your booking, please contact us as soon as possible. Depending on the timing and the nature of your booking, cancellation fees may apply.
• Refunds: Refunds will be processed in accordance with our refund policy. Please note that some services, such as non-refundable holiday packages, may not be eligible for a refund.

6. Intellectual Property

The content available on our website, including text, graphics, logos, images, videos, and software, is owned by Heaven Gravel Holidays or its licensors and is protected by copyright and trademark laws.

You may not copy, modify, distribute, or use any content from the website without prior written permission from us.

7. User Content

If you post any content on the website (including reviews, testimonials, or images), you agree to grant us a non-exclusive, royalty-free, worldwide license to use, display, or reproduce that content for promotional, marketing, or other business purposes.

You represent and warrant that you have all rights to the content you post and that your content does not infringe the rights of any third party.

8. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review our Privacy Policy for more details on how your information is handled.

9. Limitation of Liability

To the fullest extent permitted by law, Heaven Gravel Holidays will not be held liable for any damages (direct, indirect, incidental, or consequential) resulting from your use of our website, services, or the inability to use them. This includes, but is not limited to, loss of data, lost profits, or any other damage arising out of or in connection with the use of our website and services.

10. Dispute Resolution

In the event of any dispute, claim, or controversy arising from or related to these Terms, you agree to resolve such disputes through binding arbitration in accordance with the rules of the [Arbitration Association] in [your jurisdiction]. The arbitration will be conducted in [City/State], and judgment on the award may be entered in any court having jurisdiction.

11. Changes to Terms of Service

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review these Terms periodically for any updates. Your continued use of the website and services after such modifications constitutes your acceptance of the updated Terms.

12. Termination

We reserve the right to suspend or terminate your access to our website or services, at our sole discretion, if we believe you have violated these Terms. Upon termination, your right to use the website and services will cease immediately.

13. Governing Law

These Terms will be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be subject to the exclusive jurisdiction of the courts located in [Your City/State], India.

14. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us at:

• Email: heavengravels@gmail.com
• Phone: 9596296264

Final Notes

This Terms of Service document is designed to provide transparency about how we operate and what is expected of both parties when using Heaven Gravel Holidays services. It's important to read, understand, and keep this document for your reference.